How Sales Professionals can tap into the Power
70% of buying experiences are based on how the customer feels they are being treated.
Getting the buyer to say “yes” depends on building rapport and trust. That’s not always simple. The pressure of deadlines and sales targets can cause even the most skilled salespeople to become more focused on themselves instead of the person across from them.
Soft skills like empathy and communication bring the focus back to where it should be – the customer’s desires, pains and needs.
The focus of this interactive workshop is helping salespeople become better at sales through the application of soft skills. These skills will also have a positive effect upon their entire work and personal life. They will learn to improve communication, boost their listening and better serve the people around them.
Topics include:
- Learning to question the assumptions made by both the prospect and the salesperson that can hurt the transaction.
- Building empathy to become a problem solver and value creator, helping prospects to feel the benefits of working together.
- Essential communication skills that facilitate better relationships.
- The phrases and questions that will lead to a strong relationship and build better understanding of client’s needs.
Delivered in a fun, supportive environment that helps each person find their own best solutions to their sales relationship needs.
Facilitator Dan Trommater uses world-class humour and magic to illustrate the principles and anchor the skills in your salesforce. Your team will work together and in small groups on workshop exercises designed to anchor the ideas and skills. This powerful experience will leave your team with practical tools and techniques to build better relationships and make more sales.
ARE YOU READY TO FIND OUT HOW A CUSTOMIZED PROGRAM CAN HELP YOUR EVENT?
